Westcom Business Communications Ltd – Your Local Communications Provider
Helping Businesses Communicate For Over 26 Years
Westcom Business Communications are excited to offer a wide variety of voice solutions and can tailor your package to suit your business perfectly.
Westcom Business Communications are delighted to offer Inbound Services via our Tier 1 networks. Both non-geographic and STD based numbers are available.
BT Line Rentals.
As a BT Wholesale reseller we are pleased to offer the ability to transfer these services to Westcom and are able to offer these regulated products at a discounted price.
Outbound Call Routing
Where Westcom are also the line provider, all calls are routed over the BT network to maintain premier call quality and delivery.
Call Recording solutions are available on either Inbound only, or both Inbound and Outbound calls. Westcom are pleased to offer both site based and network hosted recording solutions.
Westcom offer a wide verity of Data solutions to ensure your business is connected and capable of doing business just the way you want to.
Westcom’s business class ADSL products come with Unlimited Download, prioritised traffic over the network, a free static IP address, and a 4hr response SLA.
Managed Internet Access.
Our Managed Internet Access service can offer you a faster connection to the internet. With Class of Service and a Business SLA, slow internet can be a thing of the past!
Voice over Internet Protocol (VoIP) can revolutionise the way some companies handle their telephone calls. VoIP services are simple and cost-effective alternatives to traditional phone services.
Inter-connect remote offices and offer home workers access to your business applications via a scalable and cost effective Managed Data Network.
Voice and Data Hardware.
Westcom Business Communications Ltd have a large number of voice and data hardware partners, enabling you to purchase your entire network requirements from a single voice and data expert.
From Digital Hybrid to Full IP systems, we can advise on the best option for your business. IP Telephony can revolutionise the way you handle your calls. Contact us now to see if it’s right for you!
From Business Class ADSL Routers, Data Cabinets, Switches, Gateways, Transceivers, and Wireless Access Points – Westcom have all your networking equipment covered.
Voice and Data Structured Cabling Cat5e, Cat6, Cat6a and Cat7 – you name it, we install it. Fibre Optic Cabling OM1, OM2, OM3, OM4 Multimode and OS1 and OS2 Single Mode cabling.
Training & Support.
Buying new technology can be exciting – if you know how to use it! We see training as a vital part of the process. After all, if we don’t show you how it works, you won’t get the best value from your investment.
Westcom Business Communications Strengths
Westcom Business Communications Ltd deliver a highly flexible service; with nearly 30 years of experience in the industry you can rely on the team to give you the best and most accurate advice for your communications and data solutions.
Losing the ability to communicate with your customers is both frustrating and costly, which is why Westcom ensure that our support team are available 24/7/365 if required. We also ensure that our customers consider appropriate Disaster Recovery Plans so that there is minimal disruption in the event of a network failure. Our knowledge means that you always have options!
Westcom Business Communications Ltd believe that every business is different. Your communications systems should fulfill your business needs, help you engage with your customers and deliver better business through consistent and reliable solutions. Westcom will help you consider your options across all the current technologies and design a solution that is right for your business.
We were very impressed with the whole approach of Westcom.
Being a large GP practice we were daunted by the prospect of having to purchase and install a new telephone system throughout the site, but the Westcom team did exactly what they said they would and delivered our new solution with minimal disruption.
The support from the team is excellent with continued prompt responses to any queries whether they are large or small.
Practice Manager at Brecon Medical Group Practice
Having suffered the appalling service offered by BT for many years I took the decision to opt out of their contract after a meeting with Kevin at Westcom Network Solutions. That decision not only saved me approximately £1200 in the first year but allows me to have one supplier to manage the telephone system and lines with very little of the effort or the hassle associated with BT.
Invoicing is clear and therefore easy to understand and if any problems arise you can get excellent service by talking to a human being (usually the same one) at Westcom.
I therefore would thoroughly recommend Westcom to any business large or small.
Ned Potter Ltd
Ned Potter – Managing Director at Ned Potter Ltd
We have worked with Westcom for nearly 25 years and are happy to recommend them to any of our customers.
Our recent office move gave us the opportunity work with Westcom to maximise our telephony. Westcom listened to what we wanted to do, gave us invaluable advice, looked at all our line charges and most importantly, showed great savings.
Westcom took on the whole project and their expertise in dealing with BT was invaluable – and let us concentrate on running our business.
Bruce Budge – Director
Border Office Supplies & Systems Ltd